Portfolio Access issues
BV
Beri Vidovic27 октября 25 г. | Опубликовано в Помощь
Hello, can't access Portfolios today. I can see them all under My Portfolios , but when clicking on any of them here's the message below. Looked for support to contact you directly, but there is no support option, so I guess this is the only way. Thank you for your help
An unexpected error has occurred
Please try again later or contact us if the problem persists.
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DS
Dmitry Shevchenko27 октября 25 г.
Hi Beri, Does the error still persist? I just checked a couple of public portfolios on your profile and didn't spot any issues. If you still experience issues, please reach out to support@portfolioslab.com with the details of portfolios that are showing an error.
BV
Beri Vidovic27 октября 25 г.
Hi Dmitry, yes, all of them (both public and private) still show the same error. Same message below. They were all working just fine yesterday (and any day before). Ok, I will send an email. Thank you
An unexpected error has occurred
Please try again later or contact us if the problem persists.
BV
Beri Vidovic27 октября 25 г.
Interesting. Even by clicking on any of the Lazy Portfolios gives me the same message. I can't see contents of any portfolios any more it seems (both mine and public). I hope this will be resolved quickly as I live by or work with these as you can imagine. Thank you
DS
Dmitry Shevchenko27 октября 25 г.
Sorry for the trouble, should be fixed now
BV
Beri Vidovic27 октября 25 г.
Yes, it seems that it is. All seem to be working now! Thanks for your quick action! All the best