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Portfolios disappeared, pro status nonexistent

RD
R. D.November 11, 25 | Posted in General

Hi.

I’m posting this here because there appears to be no way to get in contact with staff there. I haven’t used this much since I signed up on Sept 4, but I pay for it every month. The last payment of $19 was on Oct 27. I had portfolios on here that have disappeared. Please make the service available to me ASAP.

Thank you, Rio

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DS
Dmitry ShevchenkoNovember 11, 25
Hey Rio, the account you are writing from never had a Pro subscription according to our records. Could it be that you have another account you used to log in? Feel free to reach out to support@portfolioslab.com if you're unsure which email was linked to your Pro plan - we'll help you locate it quickly.


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